ShopCentral new features improving auto repair shop operations.
- Streamlined check-in and digital ticketing for high-volume workflows
- Custom inspection checklists with image-based recommendations
- Service recommendations based on VIN and history
- Preconfigured service packages by vehicle type
- Technician efficiency tracking and branded digital customer reports
- Enterprise fleet pricing and billing automation
- Smart scheduler to optimize bays and technician time
- Digital inspections with image capture and automated documentation
- Menu jobs with prebuilt diagnostics and repair flows
- Enterprise communication suite for staff and customers
- Centralized control of pricing, coupons, inventory, and permissions
Shown below: ShopCentral (Integration Management Project Process)
Project planing, pre or post ticket creation. Sometimes seeing this information can better help with ticket sizing and managing sprints. This shows provides a visual of what is needed for the given project. User flows/journey mapping stages are best used for sorting out big picture items and needs for the overall project or feature. Users flows can help identify missed project requirements if these are done after project stories have been created. User flow mapping is very beneficial at early stages of any project because team members can visually see and discuss any concerning parts of the project before dev or UI stages.
Project and tool organization
Project documentation
Project index and file hygiene
